What do I do if I have a problem with my order?
Q: What do I do if I have a problem with my order?
Please be sure to notify us right away about any problems with your order. As long as we hear about your issue before the end of the school year, we’re happy to reprint/re-send your order at no additional charge! Once the school year ends, though, we’re not able to replace or correct orders free of charge. Contact our Customer Care department by calling (800) 632-2323 extension 0 or e-mailing lifeguards@coffeepond.com to let us know about any issues with your order.
